Before placing an order, if you have any queries relating to these terms and conditions, please email our customer service team at info@chinawholesale365.com
We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes.
Your Delivery
We currently offer two delivery options: free Shipping by airmail to worldwide customer and delivery by express support(EMS,DHL,TNT,UPS,USPS).
Free shipping by airmail: We aim to deliver to worldwide. we will process your order in 1~2 business day, well packing in an carton box with shipment files,for Asia,USA,Canada,Europe delivery always take 15~20 days,other countries may need 15~30 days or more. we do not guarantee it,some countries do not accept import spy cameras and jammers,please check your local policy before place order,we do not take any responsibility of it. for some countries may lost the package during delivery you need check it before place order or contact us,for high value items we strong recommend you do not select Free shipping.
Delivery by express: we offer five express method for our customer select:
U.S.P.S Express is cheap option only for USA customers(suit for the order weight less than 0.5kg),delivery time 4~12days with trakcing number.
TNT Express is best shipping method for Europe customers,delivery time normal take 3~10 days with tracking number,it may longer because the shipment forward due to different situation,you may need patience for it.
EMS Express is major shipping method for most of countries with cheap price,delivery time 3~10days,for some coutries the delivery time may longer, please check with your local post or contact us before you order.
DHL and UPS is fast shipping method with higher price,delivery time 3~7 days
Delivery Address
Please fill your shipping address on your profile,If you select PAYPAL payment,please double check the address to match your PAYPAL address,we do not shipping to different address due to PAYPAL rule,if you need shipping no PAYPAL address please fill on note column on submit order page and accept our Terms & Conditions, this is important for drop shipping customers,if you have questions please contact us.
Important note: you must fill your avaiable address and phone number,it is very important for delivery.
Track Your Order
For free shipping by Airmail:
we always put shipping status on our system,you can login to check the delivery status,if you select payment by PAYPAL,paypal system will send you delivery status to your paypal E-mail address.Free shipping are without tracking number,you can not following it up.
For Express:
we always put shipping status on our system,you can login to check the delivery status,if you select payment by PAYPAL,paypal system will send you delivery status to your paypal E-mail address. express delivery are with tracking number,you can following the delivery situation,our shipment colleague checks each parcel each day,if have problem or need you to do custom clear we will send your mail or call you.
you can E-mail us for any questions:
E-mail:Sales@chinawholesale365.com
Price and Payment Options
Chinawholesale365.com accept Moneybooker,Western Union,MoneyGram and Wire transfer(TT)
Moneybooker is great selection for our Europe cusomers, you are welcome to place order with Moneybooker on our online shop
Western Union and Wire transfer(TT) is off line payment method,advantage for some countries do not support PAYPAL or Moneybookers,you can select western union,MoneyGram or wire transfer to place order on our online shop,it will send you proforma invoice with our payment detail information to your E-mail address,please submit your payment details after you done.
Custom duty
Some countries may need consignee to pay import custom duty,the rate is depend on your country policy, we only charge china export custom duty,not responsibility for import duty in customer country,please read it careful before place order.
DHL,UPS always charge import duty with parcel value over 50 US dollar,EMS and Airmail may not charge import duty for some countries,please contact us if you need more information.
Returns
We guarantee to refund for the parcel lose during shipping which you chose shipment method by express and airmail with tracking number,we advice you select tracking number service for airmail shipment.We guarantee to refund with the defect products during shipping,you need shipping it back by airmail or express,we will give total amount refund(you have to contact us to confirm immediatly after you received the package).
We guarantee to refund with you to change your mind before we shipping the orders,normally we shipping your order in 1~3 working days once your order was confirmed, during this period if you need cancel your order please Email us or call us,we will give you full refund,we offer refund with your change mind in 7~10 days after your received the goods,but we will charge shipping cost and process fee(10.0 usd per order).
We guarantee 12 months quality warranty for all of our products,if your ordered product has problems please contact us to confirm, our customer service team will support you of the problems and solve it, some times may the user not understnad well of the product operate,please read the user manual to learn the operation,if have any problems please contact us to get support, we offer online live chat,Skype,MSN,phone support and E-mail support,please select which is convenience for you.
Please note: we do not offer free return for any broken items by user, please keep the original product status with our label for returns,we do not accept not completely happy returns because the shipping cost is too high for us,please read it careful before you place order.
Privacy Policy Statement
References in this Privacy Policy Statement to "we", "us" and "Chinawholesale365.com" are to Wondcam Innovation Limited (trading as Chinawholesale365.com). At Chinawholesale365.com we are committed to maintaining your privacy. Our privacy policy statement is given below. If we make changes to this policy, we will notify you by updating this statement on our Website.
What information do we collect?
We ask for your name, telephone number, home address, email address and age for competitions, prizedraws, or newsletter sign ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.
What the data will be used for?
Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from Topshop. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:
All email messages and email newsletters will contain information on how you can unsubscribe; or Send an email to our customer services division on info@Chinawholesale365.com writing "unsubscribe" in the subject heading; or Call our customer services division - see the "CONTACT US" section; In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.
What information do we share with others?
We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Chinawholesale365.com.
One of the purposes for which we may disclose your address and zip code details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. We may also disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
Cookies
A Cookie is a small data file that is stored by your Web browser on your computer. We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalize your online experience. If you do not accept Cookies you will be unable to use this website. Refer to the Help content of your browser for more information on selecting or deselecting Cookies.
Links to Third-Party Sites
In an attempt to provide you with increased value, we may from time to time include third party links on our Website. These linked sites have separate and independent privacy policies. We encourage you to review those policies when you visit those sites. This Privacy Policy Statement only covers our Website and does not cover any other website. We therefore have no responsibility or liability for the content and activities of these linked sites.
Privacy of Children on Our Website
Our Website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14.
